The VA Agency LLC provides a range of digital solutions, including but not limited to:

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• Remote Workers (VA) with Expertise on: Social Media, Sales, Web Developer, Marketing, Executive and Administrative Assistance, Customer Support, and CRM Operations.

• Web Development:

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2. Client Responsibilities

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To provide effective service, the Client must provide timely access to necessary accounts, third-party software, and branding assets. The VA Agency LLC is not responsible for project delays caused by a lack of Client cooperation or delayed feedback.

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3. Payment and Billing Policies

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• Currency: All fees are in USD.

• VA Services: Billed monthly in advance. Access to services may be suspended if payment is not received by the billing date.

• Web Development: A non-refundable 60% deposit is required to begin work. The remaining 40% is due upon project completion or "go-live," whichever occurs first.

• Late Fees: Payments overdue by more than 7 days may be subject to a late fee of 5% per month.

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4. Cancellation and Refund Policy

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• Cancellation: Clients may cancel services by providing written notice to support@thevaagencyllc.com. To ensure a smooth transition of duties, a 15-day notice period is required for recurring VA services.

• Refunds: Due to the personalized nature of our manpower and digital services, all payments are non-refundable once work has commenced.

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5. Confidentiality and Data Security

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The VA Agency, LLC agrees to keep all Client information, business strategies, and proprietary data strictly confidential. We will not share or sell Client data to third parties. Likewise, the Client agrees to keep the Agency's pricing structures and internal workflows confidential.

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6. Intellectual Property

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• Work Product: Upon full and final payment, ownership of all custom-developed code, graphics, and written content will be transferred to the Client.

• Portfolio Rights: The Agency retains the non-exclusive right to display the completed work (e.g., website screenshots) in our professional portfolio and marketing materials unless otherwise agreed upon in writing.

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7. Limitation of Liability

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To the maximum extent permitted by law, The VA Agency LLC shall not be liable for any indirect, incidental, or consequential damages (including loss of profits or data). Our total liability for any claim arising out of these services shall not exceed the total amount paid by the Client to the Agency during the three (3) months preceding the claim.

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8. Governing Law

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These terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Sheridan County, WY.

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9. Modifications

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We reserve the right to modify these terms at any time. Continued use of our services after such changes constitutes acceptance of the new terms.